Loan Solutions Advisor

Jobtome; Rhinelander (WI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%Share

Tuition reimbursement

Paid time off (15 days’ vacation per —

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist who empowers customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. You’ll thrive in a competitive environment where hard work and dedication drive success and career growth.

On-site, you will develop connections with customers, present tailored loan solutions, guide them through the process, and collaborate with other departments to meet branch goals while staying compliant

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist who empowers customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. You’ll thrive in a competitive environment where hard work and dedication drive success and career growth.

On-site, you will develop connections with customers, present tailored loan solutions, guide them through the process, and collaborate with other departments to meet branch goals while staying compliant