Loan Solutions Advisor

OneMain Financial Group; Mansfield (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

PTO

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers secure financing by listening to needs and offering friendly, fast access to responsible credit. This role emphasizes achievable targets within a competitive, supportive environment and offers growth opportunities across the organization.

You will manage multiple channels (phone, email, chat, in-house systems), educate customers about loan terms and optional insurance products, and contribute to both individual and

Qualifications

• High School Diploma or GED.
• Experience in sales, collections or customer service preferred.
• Bilingual - Spanish requested or preferred.

Responsibilities

• Multitask and adapt to dynamic role demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results for branch goals.
• Develop connections and maintain relationships by engaging customers throughout the loan process and lifecycle, offering tailored solutions.

Skills

Bilingual Spanish

Sales experience

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers secure financing by listening to needs and offering friendly, fast access to responsible credit. This role emphasizes achievable targets within a competitive, supportive environment and offers growth opportunities across the organization.

You will manage multiple channels (phone, email, chat, in-house systems), educate customers about loan terms and optional insurance products, and contribute to both individual and