Loan Solutions Advisor

Jobtome; Lemoyne (Cumberland County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking Loan Sales Specialists who empower customers by listening to their needs and guiding them to friendly, fast financing solutions. You will thrive in a competitive environment where hard work is rewarded, and professional development is supported by training programs and advancement opportunities.

You will engage customers across channels, manage the loan life cycle including collections when needed, and collaborate with other departments to present tailored options.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish a plus.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations with ease, empathy and encouragement to meet goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments through phone, email, chat and in-house systems.
• Exhibit passion for achievement and a goal-oriented attitude.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking Loan Sales Specialists who empower customers by listening to their needs and guiding them to friendly, fast financing solutions. You will thrive in a competitive environment where hard work is rewarded, and professional development is supported by training programs and advancement opportunities.

You will engage customers across channels, manage the loan life cycle including collections when needed, and collaborate with other departments to present tailored options.