Loan Solutions Advisor

Jobtome; Thibodaux (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%share

Tuition reimbursement

Paid time off (15 days' vacation per/)

Paid sick leave as determined by state

11 Paid holidays (4 floating holidays)

Paid volunteer time (3 days per year)

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and providing access to financing. The role rewards hard work with competitive compensation and opportunities for advancement across a large network of branches.

You will manage loan lifecycles, engage customers across channels, and educate them on loan options and optional insurance products while targeting branch and individual goals.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish is preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and providing access to financing. The role rewards hard work with competitive compensation and opportunities for advancement across a large network of branches.

You will manage loan lifecycles, engage customers across channels, and educate them on loan options and optional insurance products while targeting branch and individual goals.