Loan Solutions Advisor

OneMain Financial Group; Larkspur (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching up to 4%

Employee Stock Purchase Plan (10% off)

Tuition reimbursement

Paid time off (15 days per year)

Paid sick leave (prorated)

Paid holidays (11 days)

Volunteer time (3 days per year)

Job summary

OneMain Financial Group in California seeks a Loan Sales Specialist to assist customers with financing needs. The role emphasizes listening, empathy, and delivering flexible solutions while managing the loan life cycle and compliance.

On-site in California, Monday–Friday with occasional extended hours; base salary $18–$20 per hour plus performance-based incentives. Experience in sales, collections or customer service is preferred, and bilingual Spanish candidates are encouraged to apply.

Qualifications

• High School Diploma or GED required.
• Preferred: sales, collections or customer service experience.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask to ensure timely, efficient service.
• Meet customer expectations with empathy and drive toward goals.
• Develop new connections and maintain relationships throughout loan process.
• Manage loan lifecycle including collections with compliance.
• Engage customers via phone, email, chat and internal systems.
• Educate customers on loan terms and optional insurance products.

Skills

Bilingual - Spanish

Sales experience

Customer Service experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial Group in California seeks a Loan Sales Specialist to assist customers with financing needs. The role emphasizes listening, empathy, and delivering flexible solutions while managing the loan life cycle and compliance.

On-site in California, Monday–Friday with occasional extended hours; base salary $18–$20 per hour plus performance-based incentives. Experience in sales, collections or customer service is preferred, and bilingual Spanish candidates are encouraged to apply.