Loan Solutions Specialist – Fast, Friendly Financing Expert

Jobtome; Elk Grove (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) match

Stock purchase plan

Tuition reimbursement

Paid time off

Sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist in California to listen to customer needs and offer accessible financing options. The role emphasizes friendly, fast service and performance-based incentives in addition to base pay.

You will handle multiple tasks, maintain customer relationships through the loan lifecycle, and comply with relevant regulations. On-site schedule is Mon-Fri, with some extended hours and possible Saturdays; bilingual Spanish a plus.

Qualifications

• High School Diploma or GED.

Responsibilities

• Multitask effectively and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations through empathy and results toward branch goals.
• Engage customers throughout the loan process and tailor solutions based on need.
• Manage loan lifecycle including collections while complying with laws and regulations.
• Coordinate with customers and teams via phone, email, chat, and in-house systems.
• Demonstrate achievement mindset with a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Job description

OneMain is seeking a Loan Sales Specialist in California to listen to customer needs and offer accessible financing options. The role emphasizes friendly, fast service and performance-based incentives in addition to base pay.

You will handle multiple tasks, maintain customer relationships through the loan lifecycle, and comply with relevant regulations. On-site schedule is Mon-Fri, with some extended hours and possible Saturdays; bilingual Spanish a plus.