Growth-Oriented Loan Solutions Advisor

OneMain Financial; Fullerton (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

OneMain Financial in California is seeking a Loan Sales Specialist to listen to customer needs, present tailored financing options, and guide borrowers through the loan life cycle with empathy and efficiency. Onsite role, Monday–Friday with occasional extended hours; base salary range $20.00–$23.00 per hour plus an incentive program linked to individual and branch performance.

Bilingual Spanish is preferred.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish.

Responsibilities

• Multitask and adapt to dynamic demands of the role, ensuring timely service.
• Exceed customer expectations through empathy and delivering results related to individual and branch goals.
• Engage with customers and other departments through multiple channels (phone, email, chat) and guide them through the loan process.
• Manage the life cycle of loans, including collections activities while complying with laws and regulations.

Skills

Sales

Collections

Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial in California is seeking a Loan Sales Specialist to listen to customer needs, present tailored financing options, and guide borrowers through the loan life cycle with empathy and efficiency. Onsite role, Monday–Friday with occasional extended hours; base salary range $20.00–$23.00 per hour plus an incentive program linked to individual and branch performance.

Bilingual Spanish is preferred.