Loan Solutions Advisor

OneMain Financial Group; San Diego (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) with matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Job summary

OneMain Financial Group in San Diego is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing options. You will work on-site, multitasking across inquiries and loan lifecycle while delivering friendly, efficient service aimed at meeting branch goals.

Ideal candidates have sales or customer service experience, are bilingual in Spanish, and can navigate multiple channels (phone, email, chat) to educate customers about loan options and

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish required.

Responsibilities

• Multitask and adapt to dynamic loan sales demands.
• Exceed customer expectations with friendly, efficient service, driving branch goals.
• Develop and nurture customer relationships throughout the loan lifecycle.
• Manage loans including collections while staying compliant with laws and regulations.
• Engage customers through phone, email, chat and in-house systems.
• Educate customers on loan options and optional insurance products.

Skills

Bilingual Spanish

Sales

Customer service

Communication

Education

High School Diploma or GED

Job description

OneMain Financial Group in San Diego is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing options. You will work on-site, multitasking across inquiries and loan lifecycle while delivering friendly, efficient service aimed at meeting branch goals.

Ideal candidates have sales or customer service experience, are bilingual in Spanish, and can navigate multiple channels (phone, email, chat) to educate customers about loan options and