Loan Solutions Advisor

OneMain Financial; Lansing (AR); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist to empower customers with accessible financing and to drive branch goals. The role emphasizes empathy, efficiency, and adapting to dynamic customer needs across multiple channels.

Ideal candidates bring experience in sales, collections, or customer service, and may benefit from bilingual Spanish skills. The position offers career development, incentives, and a robust benefits package within a growing national lender.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask to provide timely and efficient service.
• Exceed customer expectations and achieve branch goals.
• Engage customers throughout the loan process with tailored solutions.
• Manage loan life cycle, including collections, in compliance with laws.
• Communicate with customers via phone, email, chat and our systems.
• Demonstrate drive and goal orientation to succeed.
• Educate customers on loan options and optional insurance products.

Skills

Sales experience

Collections experience

Customer service experience

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist to empower customers with accessible financing and to drive branch goals. The role emphasizes empathy, efficiency, and adapting to dynamic customer needs across multiple channels.

Ideal candidates bring experience in sales, collections, or customer service, and may benefit from bilingual Spanish skills. The position offers career development, incentives, and a robust benefits package within a growing national lender.