Loan Solutions Consultant

myhrhome; Silverdale (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers with accessible financing options and to drive branch goals through a customer-first approach. You will handle multiple channels and guide clients through loan processes, while maintaining compliance and delivering results.

The role emphasizes empathy, solution selling, and ongoing development in a fast-paced environment with opportunities for advancement and comprehensive benefits.

Qualifications

• High School Diploma or GED.
• Preferred: sales, collections, or customer service experience; bilingual Spanish.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers with accessible financing options and to drive branch goals through a customer-first approach. You will handle multiple channels and guide clients through loan processes, while maintaining compliance and delivering results.

The role emphasizes empathy, solution selling, and ongoing development in a fast-paced environment with opportunities for advancement and comprehensive benefits.