Loan Solutions Advisor

OneMain Financial; Greenville (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Job summary

OneMain Financial is seeking a Loan Sales Specialist to assist customers with financing options and guide them through loan processes. The role emphasizes empathy, compliance, and achieving branch goals while delivering exceptional service.

You will engage customers across channels, manage loan life cycles, and explore tailored financial solutions. A high school diploma is required, with preferred experience in sales, collections, or customer service. Bilingual Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations through empathy and results aligned with branch goals.
• Develop new connections and maintain others by engaging customers through the loan process with tailored solutions.
• Manage loan life cycle, including collections, while complying with laws and regulations.
• Engage with customers and departments via phone, email, chat, and internal systems.
• Demonstrate drive to achieve, with a goal-oriented attitude.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to assist customers with financing options and guide them through loan processes. The role emphasizes empathy, compliance, and achieving branch goals while delivering exceptional service.

You will engage customers across channels, manage loan life cycles, and explore tailored financial solutions. A high school diploma is required, with preferred experience in sales, collections, or customer service. Bilingual Spanish is a plus.