Loan Solutions Advisor — Empower Customer Financing

myhrhome; Daphne (AL); On-site; USD 36,000 - 52,000; Full time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers with accessible financing solutions. The role emphasizes customer-first service, compliance, and a team-focused, goal-driven environment.

You will engage with clients across channels, guide them through loan options, and support branch objectives while maintaining high service standards. This on-site position offers development opportunities and a clear path to advance.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual - Spanish.

Responsibilities

• Multitask and adapt to dynamic role demands to provide timely service.
• Exceed customer expectations by delivering results toward branch goals.
• Develop and maintain customer connections throughout the loan process with tailored solutions.
• Manage the lifecycle of loans, including collections activities with compliance.
• Engage customers and departments via phone, email, chat, and in-house systems.
• Demonstrate achievement-driven attitude and internal motivation to succeed.
• Educate customers on loan options and optional insurance products.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers with accessible financing solutions. The role emphasizes customer-first service, compliance, and a team-focused, goal-driven environment.

You will engage with clients across channels, guide them through loan options, and support branch objectives while maintaining high service standards. This on-site position offers development opportunities and a clear path to advance.