Loan Solutions Advisor

OneMain Financial; National City (CA); On-site; USD 55,104,000 - 66,125,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and provide access to fast, affordable financing for life’s expenses. The role rewards hard work, dedication, and career growth within a dynamic, supportive environment.

The on-site position offers opportunities to advance toward leadership roles, with a compensation structure that recognizes both individual achievements and team success. A strong focus on customer care and compliance guides daily activities.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish required or preferred.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations through empathy and deliver results toward branch goals.
• Develop and maintain connections with customers, offering tailored loan solutions.
• Manage loan lifecycle, including collections, while staying compliant with laws.
• Engage with customers and departments via phone, email, chat and in-house systems.
• Demonstrate drive to achieve, with a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Bilingual Spanish

Sales/Customer Service experience

Multitasking

Customer empathy

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and provide access to fast, affordable financing for life’s expenses. The role rewards hard work, dedication, and career growth within a dynamic, supportive environment.

The on-site position offers opportunities to advance toward leadership roles, with a compensation structure that recognizes both individual achievements and team success. A strong focus on customer care and compliance guides daily activities.