Loan Solutions Consultant

OneMain Financial; Ontario (CA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial seeks a Loan Sales Specialist to listen to customer needs and provide access to fast, affordable financing. You will support customers through the loan lifecycle, including collections, while ensuring compliance and delivering tailored solutions.

Preferred candidates have a Spanish-speaking background and experience in sales or customer service. On-site role with base earnings and incentive opportunities; comprehensive benefits accompany the position.

Qualifications

• High School Diploma or GED required.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to the dynamic demands of the role.
• Exceed customer expectations through empathy and encouragement to achieve individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle, presenting tailored solutions.
• Manage the loan life cycle, including collections activities, while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Clearly educate customers on optional insurance products and loan terms.

Skills

Sales

Customer Service

Collections

Retail

Financial Sales

Leadership

Manager Trainee

Business Development

Customer Experience

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial seeks a Loan Sales Specialist to listen to customer needs and provide access to fast, affordable financing. You will support customers through the loan lifecycle, including collections, while ensuring compliance and delivering tailored solutions.

Preferred candidates have a Spanish-speaking background and experience in sales or customer service. On-site role with base earnings and incentive opportunities; comprehensive benefits accompany the position.