Loan Solutions Advisor

Jobtome; Woodruff (AZ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing options. This role rewards achievement with competitive compensation and opportunities for advancement within a supportive environment.

You will interact with customers across channels, manage loan lifecycles, and contribute to both individual and branch goals while staying compliant with applicable laws. A strong service mindset and team collaboration are essential.

Qualifications

• Strong sales and customer service skills.
• Experience in collections or debt recovery is a plus.
• Bilingual Spanish is preferred but not required.

Responsibilities

• Multitask and adapt to dynamic demands while delivering timely service.
• Exceed customer expectations and drive branch goals.
• Engage customers throughout the loan process and present tailored solutions.
• Manage loan life cycle, including collections, per laws.
• Interact with customers via phone, email, chat and in-house systems.
• Demonstrate drive and goal orientation to achieve results.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer Service

Collections

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering accessible financing options. This role rewards achievement with competitive compensation and opportunities for advancement within a supportive environment.

You will interact with customers across channels, manage loan lifecycles, and contribute to both individual and branch goals while staying compliant with applicable laws. A strong service mindset and team collaboration are essential.