Loan Solutions Advisor

OneMain Financial Group; Cottageville (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days/year)

Paid sick leave (prorated)

11 Paid holidays (4 floating, prorated

Paid volunteer time (3 days/year)

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing options. The role emphasizes delivering friendly, fast, and affordable solutions, while thriving in a performance-driven environment with professional development opportunities.

Key responsibilities include handling loan lifecycles, engaging customers across multiple channels, and educating on optional insurance products.

Qualifications

• High School Diploma or GED
• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely and efficient service
• Exceed customer expectations through ease, empathy, and encouragement, delivering results related to goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws
• Engage with customers and other departments through channels including phone, email, chat and in-house systems
• Show passion for achievement with an internal drive to succeed and a goal-oriented attitude
• Educate customers on optional insurance products, ensuring understanding of loans, terms and options

Skills

Sales experience

Customer service

Spanish language

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to empower customers with accessible financing options. The role emphasizes delivering friendly, fast, and affordable solutions, while thriving in a performance-driven environment with professional development opportunities.

Key responsibilities include handling loan lifecycles, engaging customers across multiple channels, and educating on optional insurance products.