Loan Servicing Specialist II - Boarding & Compliance

United Community; Greenville (SC); On-site; USD 39,000 - 52,000; Full time

Job summary

United Community is seeking a detail-oriented Loan Servicing Specialist II to support our Loan Operations team by performing complex administrative tasks, ensuring accurate loan boarding, and maintaining compliance with regulatory and investor guidelines. This role requires strong analytical abilities, exceptional communication skills, and advanced knowledge of loan documentation and servicing processes.

The position is full-time, on-site in the Greenville area, with standard business hours and

Qualifications

• College degree preferred.
• Minimum three years of experience in a Loan Operations, Loan Processing, or related environment.
• Detailed knowledge of Retail and Commercial loan documentation requirements.
• Knowledge of federal and state regulatory requirements.

Responsibilities

• Perform complex and non-routine administrative tasks requiring significant judgment and discretion in support of a Loan Operations team.
• Gather, interpret, and transcribe complex information to ensure loan boarding packages are accurately input into the core system according to guidelines.
• Review documents such as loan approval forms, appraisals, title work, insurance, and other collateral-related requirements to ensure lien perfection.
• Process complex loan boarding requests, conduct QA reviews, and complete complex loan research and maintenance requests.
• Assist Account Officers by addressing questions regarding loan booking and loan maintenance requirements.
• Provide exceptional customer service, ensuring timely and accurate responses to internal and external requests.
• Meet established production and quality metric standards.
• Adhere to all corporate policies and procedures.

Skills

Communication skills

Organizational skills

Education

College degree preferred

Tools

LAS platforms

Loan document platforms

Microsoft Excel

Microsoft Word

Job description

United Community is seeking a detail-oriented Loan Servicing Specialist II to support our Loan Operations team by performing complex administrative tasks, ensuring accurate loan boarding, and maintaining compliance with regulatory and investor guidelines. This role requires strong analytical abilities, exceptional communication skills, and advanced knowledge of loan documentation and servicing processes.

The position is full-time, on-site in the Greenville area, with standard business hours and