Loan Servicing Specialist II

UNITED COMMUNITY BANK; Cleveland Forest (SC); Vor Ort; USD 39.000 - 52.000; Vollzeit

Zusammenfassung

United Community Bank is seeking a detail-oriented Loan Servicing Specialist II to support the Loan Operations team with complex administrative tasks, accurate loan boarding, and compliance with regulatory and investor guidelines.

The role requires strong analytical abilities, excellent communication, and advanced knowledge of loan documentation and servicing processes; prior experience in loan operations is preferred.

Qualifikationen

• College degree preferred.
• Minimum three years of experience in a Loan Operations environment.
• Detailed knowledge of Retail and Commercial loan documentation requirements.
• Knowledge of federal and state regulatory requirements.
• Advanced communication and organizational skills.
• Proficiency in Microsoft Excel and Word.
• Participation in required compliance training including BSA/AML.

Aufgaben

• Perform complex administrative tasks in support of the Loan Operations team.
• Interpret and input loan boarding information according to guidelines.
• Review loan documents to ensure lien perfection and compliance.
• Process loan boarding requests and conduct QA reviews.
• Assist Account Officers with loan booking and maintenance inquiries.
• Provide timely, accurate responses to internal and external requests.
• Meet production and quality metrics and adhere to policies.

Kenntnisse

Loan operations

Regulatory compliance

MS Excel

MS Word

Customer service

Attention to detail

Ausbildung

College degree preferred

Tools

LAS

Loan platforms

Jobbeschreibung

Overview

United Community is seeking a detail-oriented and highly skilled Loan Servicing Specialist II to support our Loan Operations team by performing complex administrative tasks, ensuring accurate loan boarding, and maintaining compliance with regulatory and investor guidelines. This role requires strong analytical abilities, exceptional communication skills, and advanced knowledge of loan documentation and servicing processes.

What You'll Do

• Perform complex and non-routine administrative tasks requiring significant judgment and discretion in support of a Loan Operations team.
• Gather, interpret, and transcribe complex or non-standard information to ensure loan boarding packages are accurately input into the core system according to bank, regulatory, and investor guidelines.
• Review documents such as loan approval forms, appraisals, title work, insurance, and other collateral-related requirements to ensure proper lien perfection.
• Process complex and non-standard loan boarding requests, conduct Quality Assurance reviews, and complete complex loan research and maintenance requests.
• Assist Account Officers by addressing questions regarding loan booking and loan maintenance requirements.
• Provide exceptional customer service, ensuring timely and accurate responses to internal and external requests.
• Meet established production and quality metric standards.
• Adhere to all corporate policies and procedures.

Requirements For Success

• College degree preferred.
• Minimum three years of experience in a Loan Operations, Loan Processing, or directly related environment.
• Detailed knowledge of Retail and Commercial loan documentation requirements.
• Knowledge of federal and state regulatory requirements.
• Advanced communication and organizational skills.
• Familiarity with LAS and loan document platforms; proficient in Microsoft Excel and Word.
• Participation in all required compliance training, including Bank Secrecy Act/Anti-Money Laundering training, as well as internal/external trainings, meetings, and conferences.

Conditions of Employment

• Must pass a background & credit check.
• This is a full-time, non-remote position.

FLSA Status: Non-Exempt

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range

USD $38,769.00 - USD $52,000.00 /Yr.