Loan Sales & Solutions Specialist

OneMain Financial Group; Harrisburg (Dauphin County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in Harrisburg to listen to customer needs and provide access to financing. The role involves managing the loan life cycle, including collections, while meeting branch goals and delivering superior service.

Applicants with a High School Diploma or GED and experience in Sales, Collections, or Customer Service are encouraged, with Spanish bilingualism a plus. On-site schedule Mon-Fri, with occasional extended hours including Saturdays.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service background.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely service.
• Exceed customer expectations with ease, empathy and encouragement, delivering results for individual and branch goals.
• Develop connections and maintain relationships by engaging customers throughout the loan process and life cycle.
• Manage the life cycle of loans, including collections activities while ensuring compliance with laws and regulations.
• Engage with customers via phone, email, chat and our in-house systems.
• Educate customers on optional insurance products and loan terms with clarity.

Skills

Sales experience

Collections experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in Harrisburg to listen to customer needs and provide access to financing. The role involves managing the loan life cycle, including collections, while meeting branch goals and delivering superior service.

Applicants with a High School Diploma or GED and experience in Sales, Collections, or Customer Service are encouraged, with Spanish bilingualism a plus. On-site schedule Mon-Fri, with occasional extended hours including Saturdays.