Loan Sales & Solutions Specialist

OneMain Financial Group; Ravenna (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing for life’s expenses. The role offers competitive base pay with incentives and room for advancement within a supportive environment.

The position is on-site with a Monday–Friday schedule and potential extended hours, including Saturdays. Prior sales or customer service experience is preferred, and a High School Diploma or GED is required.

Qualifications

• High School Diploma or GED is required.
• Sales, collections or customer service experience preferred.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely, efficient service.
• Exceed customer expectations with empathy and encouragement to meet individual and branch goals.
• Develop new connections and maintain relationships by engaging customers through the loan process and life cycle.
• Manage the life cycle of loans, including collections activities while ensuring compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate drive and a goal-oriented attitude to achieve success.
• Educate customers on optional insurance products and explain loan terms and options.

Skills

Sales experience

Customer service experience

Strong communication

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing for life’s expenses. The role offers competitive base pay with incentives and room for advancement within a supportive environment.

The position is on-site with a Monday–Friday schedule and potential extended hours, including Saturdays. Prior sales or customer service experience is preferred, and a High School Diploma or GED is required.