Loan Sales & Solutions Advisor

OneMain Financial Group; Sioux City (IA); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits and wellbeing options

401(k) matching (up to 4%)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (vacation)

Descrizione del lavoro

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with loan options and lifecycle management, providing friendly, fast, and affordable financing solutions. The role emphasizes customer-centric service and opportunity for professional growth.

The position requires a High School Diploma or GED, with preferred background in sales, collections, or customer service, and is an on-site role with a standard Monday–Friday schedule, occasional extended hours including

Competenze

• High School Diploma or GED required.
• Preference for experience in Sales, Collections or Customer Service.
• Strong communication and interpersonal skills.

Mansioni

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.

Conoscenze

Customer service

Sales experience

Communication skills

Formazione

High School Diploma or GED

Descrizione del lavoro

OneMain Financial Group is seeking a Loan Sales Specialist to assist customers with loan options and lifecycle management, providing friendly, fast, and affordable financing solutions. The role emphasizes customer-centric service and opportunity for professional growth.

The position requires a High School Diploma or GED, with preferred background in sales, collections, or customer service, and is an on-site role with a standard Monday–Friday schedule, occasional extended hours including