Loan Sales & Solutions Advisor

OneMain Financial Group; Council Bluffs (IA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching (up to 4%)

Paid time off (15 days/year)

Tuition reimbursement

Employee Stock Purchase Plan

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing. The role emphasizes meeting branch goals while providing excellent service and guidance through the loan lifecycle.

On-site position with standard weekday hours and some extended hours, including Saturdays. A high school diploma or GED is required, with preference for experience in sales or customer service and bilingual Spanish speakers.

Qualifications

• Experience in sales, collections or customer service preferred.
• Strong communication and problem-solving abilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations with empathy, delivering results for branch goals.
• Develop new connections and engage customers to present tailored loan solutions.
• Manage loan lifecycle, including collections, while complying with laws and regulations.
• Engage customers across channels (phone, email, chat, in-house systems).
• Demonstrate internal drive, goal orientation, and achievement focus.
• Educate customers on optional loan insurance products and options.

Skills

Sales

Collections

Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing. The role emphasizes meeting branch goals while providing excellent service and guidance through the loan lifecycle.

On-site position with standard weekday hours and some extended hours, including Saturdays. A high school diploma or GED is required, with preference for experience in sales or customer service and bilingual Spanish speakers.