Loans Solutions & Sales Specialist

OneMain Financial Group; Marysville (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in Pennsylvania to listen to customer needs and provide access to friendly, fast, and affordable financing options. The role involves interacting with customers across multiple channels, maintaining loan lifecycles, and pursuing branch goals during standard hours with occasional extended hours, including Saturdays.

The position emphasizes customer service, sales and compliance, with opportunities for professional development and

Qualifications

• Must have a High School Diploma or GED.
• Preferred sales, collections or customer service experience.
• Bilingual - Spanish is a plus for customer interactions.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Bilingual - Spanish

Sales experience

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in Pennsylvania to listen to customer needs and provide access to friendly, fast, and affordable financing options. The role involves interacting with customers across multiple channels, maintaining loan lifecycles, and pursuing branch goals during standard hours with occasional extended hours, including Saturdays.

The position emphasizes customer service, sales and compliance, with opportunities for professional development and