Loan Sales Pro: Incentive-Driven Growth

Mariner Finance; Fulton Springs (AL); On-site; USD 25,000 - 29,000; Full time

Job summary

Mariner Finance in Fulton Springs, Alabama, is seeking a customer-service oriented associate to help customers with loan solutions, process applications, and address delinquency proactively. You will learn and apply applicable consumer laws, manage cash drawers, and support branch operations.

The role requires at least one year in customer service or sales, a high school diploma, reliable transportation, and strong communication skills.

Qualifications

• Minimum of one (1) year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
• Ability to learn financial services programs.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
• Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Skills

Customer service

Sales

Communication

Problem solving

Time management

Education

High school diploma

Some college

Tools

Microsoft Office

Job description

Mariner Finance in Fulton Springs, Alabama, is seeking a customer-service oriented associate to help customers with loan solutions, process applications, and address delinquency proactively. You will learn and apply applicable consumer laws, manage cash drawers, and support branch operations.

The role requires at least one year in customer service or sales, a high school diploma, reliable transportation, and strong communication skills.