Loan Sales Specialist — Base + Incentive + Benefits

Mariner Finance; Decatur (AL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Job summary

Mariner Finance seeks a customer-focused professional to deliver exceptional service, present loan solutions, and handle credit applications at our Decatur branch. You will proactively contact past-due customers, work toward branch sales goals, and ensure compliance with applicable laws while managing daily cash handling tasks.

The role requires at least 1 year in customer service or sales, a high school diploma, reliable transportation, and strong communication skills.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
• Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
• Must perform work-related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.

Skills

Customer service

Sales

Communication

Problem solving

Bilingual Spanish/English

Education

High school diploma

Tools

Microsoft Office

Job description

Mariner Finance seeks a customer-focused professional to deliver exceptional service, present loan solutions, and handle credit applications at our Decatur branch. You will proactively contact past-due customers, work toward branch sales goals, and ensure compliance with applicable laws while managing daily cash handling tasks.

The role requires at least 1 year in customer service or sales, a high school diploma, reliable transportation, and strong communication skills.