Loan Solutions & Customer Care Specialist

Mariner-Finance; Montgomery (AL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous benefits package

Incentive program

Job summary

Mariner Finance is seeking a customer-focused associate at our Montgomery, AL location. The role emphasizes solving customer needs, presenting loan options, and maintaining accurate payment processing while meeting branch targets.

Ideal candidates have at least 1 year in customer service or sales, strong communication, and basic MS Office skills. Full-time position with a generous benefits package and eligibility for incentive programs.

Qualifications

• Minimum of one (1) year of experience in a customer service or sales position.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Proactively contact customers with past due balances to offer solutions.
• Meet or exceed individual and branch sales goals.

Skills

Customer service

Sales

Communication

Problem solving

Microsoft Office

Education

High school diploma or equivalent

Some college coursework

Tools

Insurance licensing knowledge

Job description

Mariner Finance is seeking a customer-focused associate at our Montgomery, AL location. The role emphasizes solving customer needs, presenting loan options, and maintaining accurate payment processing while meeting branch targets.

Ideal candidates have at least 1 year in customer service or sales, strong communication, and basic MS Office skills. Full-time position with a generous benefits package and eligibility for incentive programs.