Loan Sales Pro: Growth & Leadership Path

Jobtome; Gastonia (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing plan

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking Loan Sales Specialists to listen to customers’ needs and offer accessible financing. The on-site role emphasizes growth, competitive compensation, and advancement into leadership with robust training and benefits.

You will guide customers through the loan life cycle, aim for branch goals, and communicate across channels with empathy while ensuring compliance. Bilingual Spanish candidates and those with sales or customer service experience are preferred.

Qualifications

• Experience in Sales, Collections or Customer Service preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking Loan Sales Specialists to listen to customers’ needs and offer accessible financing. The on-site role emphasizes growth, competitive compensation, and advancement into leadership with robust training and benefits.

You will guide customers through the loan life cycle, aim for branch goals, and communicate across channels with empathy while ensuring compliance. Bilingual Spanish candidates and those with sales or customer service experience are preferred.