Loan Sales Pro: Growth, Rewards & Career Path

Jobtome; Brownsburg (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing solutions. You’ll work in a competitive, fast-paced environment with opportunities for professional growth and advancement.

The role involves counseling customers, managing loan processes, and collaborating across departments through phone, email, and chat channels to meet branch goals and deliver exceptional service.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish is preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to listen to customer needs and provide access to financing solutions. You’ll work in a competitive, fast-paced environment with opportunities for professional growth and advancement.

The role involves counseling customers, managing loan processes, and collaborating across departments through phone, email, and chat channels to meet branch goals and deliver exceptional service.