Loan Sales & Financial Services Specialist

WAC-MO World Acceptance Corporation of Missouri; Montgomery City (MO); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance-based earnings

Bonus opportunities

Comprehensive benefits

401(k) with company match

Paid holidays and vacation

Volunteer time

Career advancement opportunities

Descrizione del lavoro

World Acceptance Corporation of Missouri is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and prepare tax returns for customers in a fast-paced branch environment.

You will perform daily outbound calls, meet with customers in person, close loans, and provide tax and account services while aiming for performance goals and earnings potential. Competitive hourly pay with bonus opportunities and broad benefits are offered to support work-life balance.

Competenze

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Mansioni

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions.
• Assist customers in person with loan applications, tax preparation services, payments, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.
• Handle and balance cash, and complete required bank runs to deliver deposits.
• Follow company policies, procedures, and regulatory requirements.
• Complete required training and meet performance expectations for sales, collections, tax preparation, and account management.

Conoscenze

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication skills

Problem-solving

Organizational skills

Data entry

Formazione

High school diploma

Descrizione del lavoro

World Acceptance Corporation of Missouri is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and prepare tax returns for customers in a fast-paced branch environment.

You will perform daily outbound calls, meet with customers in person, close loans, and provide tax and account services while aiming for performance goals and earnings potential. Competitive hourly pay with bonus opportunities and broad benefits are offered to support work-life balance.