Loan Sales & Financial Services Pro - Growth & Bonuses

WAC-MO World Acceptance Corporation of Missouri; Independence (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

World Acceptance Corporation of Missouri is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist with tax returns. The role involves daily outbound calling, in-person customer interactions, and closing loans to meet branch targets.

Compensation ranges from $18 to $20 per hour, with performance-based bonus opportunities. Growth and advancement are emphasized, with a supportive team environment and comprehensive benefits.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation; thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.
• Handle and balance cash, and complete required bank runs to deliver deposits.
• Follow company policies, procedures, and regulatory requirements; complete required training and meet performance expectations.

Skills

Sales experience

Customer service

Collections experience

Account management

High-volume calls

Communication skills

Problem solving

Data entry

Education

High school diploma or equivalent

Driver’s license

Insurance licensing (ability to obtain)

Job description

World Acceptance Corporation of Missouri is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist with tax returns. The role involves daily outbound calling, in-person customer interactions, and closing loans to meet branch targets.

Compensation ranges from $18 to $20 per hour, with performance-based bonus opportunities. Growth and advancement are emphasized, with a supportive team environment and comprehensive benefits.