Loan Processor: Fast-Paced Lending & Customer Champion

Paycom - ATS; Racine (WI); On-site; USD 36,000 - 60,000; Full time

Job summary

Dollar Loan Center is seeking a detail-oriented Loan Processor to assist customers with short-term lending needs. You will review applications, verify information, and help customers through the funding process. This role requires strong communication, cash handling, and a commitment to accuracy.

The position involves helping customers, answering questions, and occasionally traveling between locations. A high school diploma or GED and at least one year of customer service experience are

Qualifications

• Experience delivering excellent customer service.
• Ability to communicate clearly in English; Spanish bonus.
• Comfort with computers and basic office equipment.

Responsibilities

• Greet customers and explain loan options.
• Process loan applications and verify information.
• Explain loan terms and payment schedules to customers.
• Record notes and follow up on past-due accounts.
• Travel between locations as needed and assist other branches.

Skills

Customer service

Bilingual English/Spanish

Communication

Cash handling

Education

High school diploma or GED

Tools

MS Office

Data entry systems

Job description

Dollar Loan Center is seeking a detail-oriented Loan Processor to assist customers with short-term lending needs. You will review applications, verify information, and help customers through the funding process. This role requires strong communication, cash handling, and a commitment to accuracy.

The position involves helping customers, answering questions, and occasionally traveling between locations. A high school diploma or GED and at least one year of customer service experience are