Fast-Paced Loan Processor & Customer Expert

Paycom - ATS; De Pere (WI); On-site; USD 21,000 - 29,000; Full time

Job summary

Dollar Loan Center is seeking a Loan Processor to assist customers with short-term lending needs. You will review applications, verify information, and fund loans while maintaining underwriting guidelines. Expect customer-facing interactions, payments, and outreach to past-due accounts.

The role emphasizes accurate data entry, clear explanations of loan terms, and teamwork across locations with occasional travel. Strong communication and reliability are valued.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Comfortable with computers and basic office equipment.
• Bilingual English/Spanish is a bonus.

Responsibilities

• Greet customers and provide stellar service in person or by phone.
• Review applications, verify information, and process loans according to guidelines.
• Explain loan terms and contracts to customers clearly.
• Follow up on past-due accounts with professional calls.
• Log notes with accurate promise dates and maintain data accuracy.

Skills

Communication skills

Customer service experience

Bilingual English/Spanish

Computer literacy

Education

High school diploma or GED

Tools

Basic office equipment

Job description

Dollar Loan Center is seeking a Loan Processor to assist customers with short-term lending needs. You will review applications, verify information, and fund loans while maintaining underwriting guidelines. Expect customer-facing interactions, payments, and outreach to past-due accounts.

The role emphasizes accurate data entry, clear explanations of loan terms, and teamwork across locations with occasional travel. Strong communication and reliability are valued.