Loan Processor: Fast Funding & Stellar Service

Paycom - ATS; Marinette (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar Loan Center is seeking a Loan Processor to assist customers with short-term lending needs, review applications, verify information, and fund loans. This role involves in-person or phone interactions, processing payments, and addressing inquiries while maintaining accuracy and professionalism.

The position requires a high school diploma or GED, at least one year of customer service experience, and the ability to travel between locations.

Qualifications

• High school diploma or GED is required.
• At least 1 year of customer service experience.
• Bilingual in English and Spanish is a plus.
• Cash handling, lending, or collections experience is advantageous.
• Willing to travel between locations and have reliable transportation.

Responsibilities

• Greet customers and provide stellar service in person or over the phone.
• Review loan applications and verify information.
• Process loans quickly while following underwriting guidelines.
• Explain loan contracts and terms to customers.
• Reach out to past-due accounts with professional calls.
• Enter data accurately and keep records up to date.

Skills

Customer service

Bilingual English/Spanish

Data entry

Cash handling

Communication skills

Office software

Education

High school diploma or GED

Tools

Computers

Office equipment

Job description

Dollar Loan Center is seeking a Loan Processor to assist customers with short-term lending needs, review applications, verify information, and fund loans. This role involves in-person or phone interactions, processing payments, and addressing inquiries while maintaining accuracy and professionalism.

The position requires a high school diploma or GED, at least one year of customer service experience, and the ability to travel between locations.