Loan Processor: Fast-Paced Lending & Customer Champion

Priority Dispatch Corp.; Meridian (ID); On-site; USD 38,000 - 54,000; Full time

Job summary

Dollar Loan Center in Meridian, ID is seeking a Loan Processor to help customers meet their short-term financial needs. You will review applications, verify information, and fund loans, while delivering friendly, solutions-oriented service.

Responsibilities include explaining loan terms, maintaining accurate data, contacting past-due accounts, and collaborating with teammates to keep operations smooth.

Qualifications

• High school diploma or GED required.
• One year of customer service experience to show off your people skills.
• Comfortable with computers and basic office equipment.
• Killer communication skills (English/Spanish bilingual is a bonus!).
• Cash handling, lending, or collections experience? Even better!
• Ready to work regular hours (with occasional overtime) and travel between locations.
• Reliable transportation and a clean background check.
• A passion for teamwork, Dollar Loan Center’s Core Values, and crushing it with minimal supervision.

Responsibilities

• Greet every customer with a smile and enthusiasm, whether in-person or over the phone.
• Explain the reasons for borrowing from Dollar Loan Center and why we’re the best in the business to customers inquiring.
• Dive into loan applications, ensuring all info is accurate and completely clarified.
• Process loans quickly while sticking to our underwriting guidelines.
• Break down loan contracts to customers, making sure they know the ins and outs.
• Spot opportunities to approve loans and offer credit limit increases qualifying customers.
• Make marketing and informational calls to current customers informing them of how much they have available and other products available.
• Reach out to past-due accounts with timely, professional, and courteous calls.
• Log clear, concise notes with accurate promise dates in our system.
• Calculate payments like a math wizard and answer questions about due dates, interest, and more.
• Enter data into our system with precision and keep the office running smoothly.
• Open and close locations with your trusty key.
• Keep the office sparkling clean and organized.
• Step up to cover other locations when needed.

Skills

Communication skills

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Dollar Loan Center in Meridian, ID is seeking a Loan Processor to help customers meet their short-term financial needs. You will review applications, verify information, and fund loans, while delivering friendly, solutions-oriented service.

Responsibilities include explaining loan terms, maintaining accurate data, contacting past-due accounts, and collaborating with teammates to keep operations smooth.