Loan Process Assistant: Client Experience Pro

Paramount Residential Mortgage Group; Corona (CA); On-site; USD 10,000 - 24,000; Full time

Job summary

Paramount Residential Mortgage Group is seeking a Sales Assistant to support Loan Officers from application to closing. You will work closely with processors and applicants to ensure a smooth loan process and a high-quality customer experience in a family‑oriented, professional environment.

The role requires strong communication, attention to detail, and the ability to manage loan documentation, LOS logs, and VOE/VOM/VOD tasks.

Qualifications

• Minimum one to two years of operations and drawing loan docs (or comparable experience).
• Have a current, valid NMLS appointment and appropriate State licensing in good standing.
• Technologically proficient.
• Excellent written and verbal communication skills.

Responsibilities

• Assigns loan files
• Maintains document mailing/conversation log in LOS
• Splits and stacks loan docs
• Provides overflow doc drawing support as needed
• Departmental filing
• Performs VOE, VOM, VOD
• Other duties as assigned

Skills

Communication skills

Interpersonal skills

Organizational skills

Analytical skills

Verbal communication

Education

High school diploma

Job description

Paramount Residential Mortgage Group is seeking a Sales Assistant to support Loan Officers from application to closing. You will work closely with processors and applicants to ensure a smooth loan process and a high-quality customer experience in a family‑oriented, professional environment.

The role requires strong communication, attention to detail, and the ability to manage loan documentation, LOS logs, and VOE/VOM/VOD tasks.