Loan Officer Assistant: Fast-Paced Client Services

Union Home Mortgage; Doylestown (Bucks County); On-site; USD 42,000 - 52,000; Full time

Job summary

Union Home Mortgage seeks a Loan Officer Assistant to manage client communications from the initial contact through contract receipt. The role supports the Managing Loan Officer in a fast-paced environment, coordinating with borrowers, realtors and title companies to advance loans.

Ideal candidates have 1+ years in a loan officer assistant role, with strong attention to detail, organization, and proficiency in Encompass LOS and MS Office.

Qualifications

• 1+ years experience as Loan Officer Assistant or similar role.
• Knowledge of mortgage process and loan documentation.
• Strong organizational and multi-tasking abilities.

Responsibilities

• Provide WOW service from initial contact through contract receipt.
• Lead follow-up and activity tracking for clients.
• Review and collect borrower documentation; ensure completeness.
• Maintain regular contact with Managing Loan Officer on active files.
• Coordinate with realtors, title companies, and lenders to move files forward.

Skills

Encompass LOS

MS Office

Attention to detail

Time management

Customer service

Communication

Job description

Union Home Mortgage seeks a Loan Officer Assistant to manage client communications from the initial contact through contract receipt. The role supports the Managing Loan Officer in a fast-paced environment, coordinating with borrowers, realtors and title companies to advance loans.

Ideal candidates have 1+ years in a loan officer assistant role, with strong attention to detail, organization, and proficiency in Encompass LOS and MS Office.