Loan Officer Associate - Path to Mortgage

Lennar; Tulsa (OK); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Health insurance plans

401(k) retirement plan with company-mꞏ

Paid parental leave

Education assistance program

Adoption assistance

Vacation and holidays

Résumé du poste

Lennar in Tulsa, OK is seeking a Loan Officer Associate to support loan officers while gaining the knowledge to become a licensed Loan Officer. You will participate in formal training, price and lock loans, and review mortgage processes from application to closing.

This role emphasizes customer service, collaboration with builders and realtors, and compliance with licensing and RESPA. You will develop relationships with customers, assist processors, and work flexible hours including weekends and

Qualifications

• High school diploma or equivalent
• BA or BS preferred
• Mortgage or banking experience (preferred)
• Experience in articulating product or service features, benefits, and value
• A genuine passion for going above and beyond to ensure customer satisfaction
• Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
• Proficient in using standard office software (e.g., Microsoft Office Suite)
• Valid driver’s license and reliable transportation

Responsabilités

• Learning Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process.
• Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
• Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial set up of the file.
• Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
• Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.
• Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.

Connaissances

Customer service orientation

Excellent organization

Attention to detail

Multi-tasking

Communication skills

Formation

High school diploma or equivalent

BA or BS preferred

Outils

Microsoft Office Suite

Description du poste

Lennar in Tulsa, OK is seeking a Loan Officer Associate to support loan officers while gaining the knowledge to become a licensed Loan Officer. You will participate in formal training, price and lock loans, and review mortgage processes from application to closing.

This role emphasizes customer service, collaboration with builders and realtors, and compliance with licensing and RESPA. You will develop relationships with customers, assist processors, and work flexible hours including weekends and