Loan Officer Associate - Path to Mortgage Expert

Lennar Mortgage, LLC.; Columbia (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k) company match

Paid parental leave

Vacation & holidays

Job summary

Lennar Mortgage, LLC is seeking a Loan Officer Associate in Maryland to support Loan Officers while building the skills to advance to a Loan Officer role. You will participate in formal training, complete licensing steps, and gain hands-on experience handling the loan process from application to close.

The position emphasizes customer service, teamwork with division managers, and participation in local marketing efforts.

Qualifications

• High school diploma or equivalent.
• BA or BS preferred.
• Mortgage or banking experience (preferred).
• Experience in articulating product or service features, benefits, and value.
• A genuine passion for going above and beyond to ensure customer satisfaction.
• Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
• Proficient in using standard office software (e.g., Microsoft Office Suite).
• Valid driver’s license and reliable transportation.
• This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

Responsibilities

• Learning Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process.
• Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
• Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial set up of the file.
• Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
• Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.
• Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.

Skills

Mortgage experience

Customer service

Attention to detail

Communication skills

Education

High School Diploma or GED

BA or BS preferred

Tools

Microsoft Office

Driver's license

Job description

Lennar Mortgage, LLC is seeking a Loan Officer Associate in Maryland to support Loan Officers while building the skills to advance to a Loan Officer role. You will participate in formal training, complete licensing steps, and gain hands-on experience handling the loan process from application to close.

The position emphasizes customer service, teamwork with division managers, and participation in local marketing efforts.