Loan Documentation Lead & Process Excellence

First PREMIER Bank/PREMIER Bankcard; Sioux Falls (SD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full medical benefits

Dental and vision coverage

Paid Time Off

401(k) match up to 5%

Wellness program

Volunteer hours

Job summary

First PREMIER Bank/PREMIER Bankcard is seeking an experienced Loan Documentation Operations Specialist to manage the workflow and provide administrative support for the Loan Documentation team. You will coordinate tasks, maintain documentation, and ensure accuracy across Retail, Commercial, and Ag lending, acting as SME on system functionality and compliance.

You will mentor peers, lead system integration efforts, and drive process improvements while ensuring timely, compliant documentation and

Qualifications

• 4+ years of experience in banking, loan processing, or general office administration is preferred.
• Proficiency in using standard office software with strong computer literacy is required.
• Basic understanding of banking principles and financial services is preferred.
• Experience with LaserPro and familiarity with Credit Bureau reporting is a plus.
• Analyses discrepancies, identifies root causes, and implements solutions.
• Communicates clearly and professionally, both verbally and in writing.
• Builds positive working relationships and contributes to a collaborative team environment.
• Effectively prioritizes and manages multiple responsibilities; handles high data volumes.
• Exhibits a high level of accuracy when reviewing or processing information.

Responsibilities

• Serves as SME in loan documentation processing and provides strategic guidance.
• Mentors peers, trains colleagues, and ensures regulatory adherence across workflows.
• Leads integration between loan documentation and core systems; manages upgrades.
• Assigns tasks based on workload and monitors progress to ensure timely completion.
• Supports audits by maintaining records and preparing documentation for exams.
• Drives projects with plans, timelines, and cross-functional coordination.

Skills

Discrepancy analysis

Clear communication

Relationship building

Prioritization

Accuracy

Banking basics

Office software

4+ years banking

LaserPro

Credit Bureau reporting

Tools

LaserPro

Job description

First PREMIER Bank/PREMIER Bankcard is seeking an experienced Loan Documentation Operations Specialist to manage the workflow and provide administrative support for the Loan Documentation team. You will coordinate tasks, maintain documentation, and ensure accuracy across Retail, Commercial, and Ag lending, acting as SME on system functionality and compliance.

You will mentor peers, lead system integration efforts, and drive process improvements while ensuring timely, compliant documentation and