Loan Acquisition Specialist — Customer-Focused Financing Expert

OneMain Financial Group; Morganton (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group in Morganton, NC is seeking a Loan Sales Specialist to help customers access financing. You will listen to needs, present tailored loan options, and guide customers through the application process in a fast, friendly manner.

On-site role with standard weekday hours and occasional extended hours. Eligible candidates may have sales or customer service experience; bilingual Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• Preference for experience in Sales, Collections or Customer Service.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations with ease, empathy and encouragement to meet branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle.
• Manage the loan lifecycle, including collections activities, while complying with laws and regulations.
• Engage with customers and departments via phone, email, chat and our in-house systems.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Morganton, NC is seeking a Loan Sales Specialist to help customers access financing. You will listen to needs, present tailored loan options, and guide customers through the application process in a fast, friendly manner.

On-site role with standard weekday hours and occasional extended hours. Eligible candidates may have sales or customer service experience; bilingual Spanish is a plus.