Loan Solutions Specialist - Help Clients Finance Life Goals

OneMain Financial Group; New Bern (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial Group in North Carolina is seeking a Loan Sales Specialist to help customers access affordable financing while supporting branch goals. You will listen to customer needs, present tailored loan options, and guide them through the application and lifecycle steps.

The role emphasizes sales and customer service experience, with on-site hours Monday through Friday and some Saturdays. Bilingual Spanish is a plus; growth opportunities and incentives are available.

Qualifications

• High school diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely service.
• Exceed customer expectations and drive results for individual and branch goals.
• Develop new connections and nurture customers through the loan process with tailored solutions.
• Manage loan lifecycle, including collections, while complying with laws and regulations.
• Engage with customers and internal teams through phone, email, chat, and systems.
• Show passion for achievement and a goal-driven mindset.
• Educate customers on loan terms and optional insurance products.

Skills

Sales experience

Customer service

Education

High School Diploma or GED

Job description

OneMain Financial Group in North Carolina is seeking a Loan Sales Specialist to help customers access affordable financing while supporting branch goals. You will listen to customer needs, present tailored loan options, and guide them through the application and lifecycle steps.

The role emphasizes sales and customer service experience, with on-site hours Monday through Friday and some Saturdays. Bilingual Spanish is a plus; growth opportunities and incentives are available.