Loan Sales Specialist - Fast, Friendly Financing

OneMain Financial Group; Durham (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

OneMain Financial in Durham, NC seeks a Loan Sales Specialist to listen to customers, assess needs, and provide access to financing options. On-site role with Monday-Friday hours and occasional Saturdays. You’ll drive loan lifecycle from application to close, emphasizing service, empathy, and compliance.

Great for candidates with sales or customer service backgrounds and Spanish bilingual abilities. We offer competitive pay with incentives and robust benefits across 1,300+ branches nationwide,

Qualifications

• High School Diploma or GED.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Durham, NC seeks a Loan Sales Specialist to listen to customers, assess needs, and provide access to financing options. On-site role with Monday-Friday hours and occasional Saturdays. You’ll drive loan lifecycle from application to close, emphasizing service, empathy, and compliance.

Great for candidates with sales or customer service backgrounds and Spanish bilingual abilities. We offer competitive pay with incentives and robust benefits across 1,300+ branches nationwide,