LOA Strategy & Compliance Specialist

RSM US LLP; Cincinnati (OH); Hybrid; USD 57,000 - 95,000; Full time

Job summary

RSM US LLP in the United States is seeking a Leave of Absence Senior Specialist to support the Talent Operations Team. You will manage LOA administration, partner with HR and third-party vendors, and ensure accurate payroll and compliance throughout the leave process.

This role requires LOA program experience, HRIS proficiency, and strong communication. The position offers a hybrid work model with opportunities to impact employees and business goals, and it includes our standard benefits package.

Qualifications

• Minimum 3 years experience administering LOA programs.
• Minimum 3 years experience using an HRIS.
• Working knowledge and understanding of HIPAA, FMLA and other applicable legislation.
• Excellent written and verbal communications.
• Strong customer service and interpersonal skills.
• Strong attention to detail and quality.

Responsibilities

• Manage all aspects of LOA administration.
• Respond to LOA inquiries from employees, managers and HR.
• Schedule meetings with employees, HR and Managers.
• Partner with third party administrator to track approvals and resolve discrepancies.
• Assist with return-to-work processes for employees returning from leave.
• Act as SME with specialized LOA knowledge and resolve complex issues as needed.
• Ensure all leave actions are processed in applicable systems and with third-party administrator.
• Respond to inquiries about leaves under law, insurance plans or company policies.
• Communicate timelines and documentation requests to employees and HRBPs.
• Interpret LOA policies for inquiries and escalate when needed.
• Conduct vendor and HRIS audits for accuracy.
• Participate in weekly issue resolution calls with third party LOA administrator.
• Administer accommodations with third party vendor per guidelines.
• Assist in onboarding and integration of LOA Specialists.
• Other duties as assigned.

Skills

LOA administration

HRIS

HIPAA & FMLA

Communication

Customer service

Attention to detail

Education

Associates or Bachelor's Degree in HR or related degree

Job description

RSM US LLP in the United States is seeking a Leave of Absence Senior Specialist to support the Talent Operations Team. You will manage LOA administration, partner with HR and third-party vendors, and ensure accurate payroll and compliance throughout the leave process.

This role requires LOA program experience, HRIS proficiency, and strong communication. The position offers a hybrid work model with opportunities to impact employees and business goals, and it includes our standard benefits package.