Senior LOA Specialist: Expert Leave of Absence Admin

RSM US LLP; Dubuque (IA); Hybrid; USD 57,000 - 95,000; Full time

Job summary

RSM US LLP in the United States is seeking a Leave of Absence Senior Specialist to support the Talent Operations Team. You will administer LOA programs, coordinate with HR, and ensure accurate, timely leave processing, returning-to-work activities, and compliant communications.

This role requires 3+ years LOA experience, strong HRIS skills, and knowledge of HIPAA/FMLA. The team emphasizes service quality, collaboration, and adherence to evolving leave policies.

Qualifications

• Minimum of 3 years of LOA administration experience
• Working knowledge of HIPAA, FMLA and related laws
• Excellent written and verbal communication skills
• Strong customer service and interpersonal abilities
• High attention to detail and quality

Responsibilities

• Manage LOA administration end-to-end for employees and owners
• Respond to LOA inquiries from employees, managers, and HR
• Coordinate with third-party administrator to track approvals and resolve discrepancies
• Assist with return-to-work processes and accommodations coordination
• Ensure accurate processing in all systems and timely communications

Skills

LOA administration

HRIS usage

Customer service

Communication

Attention to detail

Education

Bachelor's or Associate HR degree

Tools

HRIS

Job description

RSM US LLP in the United States is seeking a Leave of Absence Senior Specialist to support the Talent Operations Team. You will administer LOA programs, coordinate with HR, and ensure accurate, timely leave processing, returning-to-work activities, and compliant communications.

This role requires 3+ years LOA experience, strong HRIS skills, and knowledge of HIPAA/FMLA. The team emphasizes service quality, collaboration, and adherence to evolving leave policies.