LOA & FMLA HR Operations Specialist

Mindlance, Inc.; Richmond (VA); On-site; USD 60,000 - 75,000; Full time

Job summary

Mindlance, Inc. in the United States is seeking a Leave Management Specialist to support employee leave administration and HR operations. The role focuses on LOA cases, FMLA, and policy guidance, ensuring accurate records in HR systems.

You will coordinate with external vendors, handle high-volume requests in Salesforce, and contribute to audits, reporting, compliance, and process improvements. This position requires strong communication, documentation, and problem-solving skills and offers the

Qualifications

• Experience in LOA management and leave administration.
• Knowledge of FMLA, ADA, and related leave policies.
• Experience with HRIS and case management systems.
• Excellent communication and documentation skills.

Responsibilities

• Manage LOA cases and maintain accurate HR records.
• Handle FMLA, ADA, and related leave transactions.
• Respond to employee leave queries and provide policy guidance.
• Coordinate with external HR vendors and process high-volume requests in Salesforce.
• Support audits, reporting, compliance, and process improvements.

Skills

LOA management

FMLA & ADA knowledge

HRIS experience

Communication & documentation

Tools

Salesforce

HRIS

Case management systems

Job description

Mindlance, Inc. in the United States is seeking a Leave Management Specialist to support employee leave administration and HR operations. The role focuses on LOA cases, FMLA, and policy guidance, ensuring accurate records in HR systems.

You will coordinate with external vendors, handle high-volume requests in Salesforce, and contribute to audits, reporting, compliance, and process improvements. This position requires strong communication, documentation, and problem-solving skills and offers the