LMS Quality Systems Trainer - ComplianceWire Expert

Actalent; Bridgewater (MA); Hybrid; USD 88,855,000 - 96,432,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability (Short/Long-term)

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

Actalent seeks a Quality Systems Training Associate to support the global LMS, ComplianceWire, within the Quality Systems Services organization. You will administer the system, manage training records, and drive process improvements to stay compliant.

You will collaborate across sites, generate reports, aid audits, and resolve LMS issues while helping to advance quality and regulatory training in a highly regulated environment.

Qualifications

• Bachelor's degree or equivalent required.
• 0-1+ years in pharmaceutical, biotechnology, or medical device environments.
• Preferred experience with ComplianceWire LMS.
• LMS Administrator certification or hands-on experience.
• Familiarity with quality systems training requirements and documentation.
• Knowledge of regulatory standards including 21 CFR Part 820, 21 CFR Part 211, and ISO.
• Experience supporting regulatory inspections and quality compliance initiatives.

Responsibilities

• Administer and support the ComplianceWire LMS platform across the organization.
• Manage LMS configuration, user profiles, user groups, training assignments, curriculum creation, and reporting.
• Maintain quality system training records in compliance with company policies and global regulations.
• Serve as a subject matter resource for quality system training processes and LMS functionality.
• Partner with multiple sites to ensure training requirements are effectively implemented.
• Generate, analyze, and distribute standard, ad hoc, custom, and scheduled reports.
• Monitor training compliance metrics and provide recommendations for continuous improvement.
• Support internal audits and external regulatory inspections.
• Troubleshoot and resolve LMS and training-related issues using structured problem-solving techniques.
• Participate in the development and enhancement of training systems, policies, and procedures.

Skills

LMS experience

Excel

Data entry

Regulated training

LMS administration

Quality assurance

Pharma/Medical devices

Communication skills

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

ComplianceWire LMS

LMS Admin tools

Job description

Actalent seeks a Quality Systems Training Associate to support the global LMS, ComplianceWire, within the Quality Systems Services organization. You will administer the system, manage training records, and drive process improvements to stay compliant.

You will collaborate across sites, generate reports, aid audits, and resolve LMS issues while helping to advance quality and regulatory training in a highly regulated environment.