LMS & KMS Experience Architect

Global Partners; Newton (AL); On-site; USD 74,000 - 110,000; Full time

Benefits offered by this job

Competitive salaries

Health & Wellness

401k match

Tuition reimbursement

Job summary

Global Partners is seeking an LMS/KMS Administrator to manage the daily operations of our Learning Management System and Knowledge Management System. You’ll ensure deployment, configuration, and maintenance while supporting user experience and cross-enterprise integration.

Based in Alabama, you will collaborate with cross-functional teams to improve usage, generate reports, and implement new features. A Bachelor’s Degree is required. Strong communication and problem-solving skills are essential.

Qualifications

• Passion for a simple, seamless user experience.
• Highly skilled in LMS/KMS management, configuration, design, and troubleshooting.
• Knowledge of instructional design principles and adult learning theory.
• Knowledge of basic data security principles.
• Strong ability to gather data and parse it into usable reports.
• Able to translate business needs into blended learning experiences following a digital learning path.
• Passionate for making Global’s LMS/KMS experience a competitive advantage.

Responsibilities

• Manage day-to-day operation of LMS/KMS including deployment, user management, and system configuration.
• With K&T Partner, create and maintain learning paths for users across enterprise
• Ensure linkage between knowledge/document systems
• Respond to user issues using ticketing system, identify and address patterns in trouble reports
• Assist with user training build/facilitation as needed
• Monitor and report on effectiveness and engagement with LMS/KMS
• Audit LMS/KMS for functionality, maintain required upgrade/bug-fix/security patch schedule
• Maintain high level of awareness to LMS new functions
• Includes knowledge of external systems
• Recommend improvements to LMS via new features or enhanced configuration options, implement as needed
• Generate, maintain, and report on testing content
• Generate, maintain, and report on learning surveys
• Create events in LMS
• Manage and look for ways to improve UX
• Participate in the evaluation and implementation of new learning and knowledge management technologies

Education

Bachelor's Degree

Job description

Global Partners is seeking an LMS/KMS Administrator to manage the daily operations of our Learning Management System and Knowledge Management System. You’ll ensure deployment, configuration, and maintenance while supporting user experience and cross-enterprise integration.

Based in Alabama, you will collaborate with cross-functional teams to improve usage, generate reports, and implement new features. A Bachelor’s Degree is required. Strong communication and problem-solving skills are essential.