LMS Administrator

Global Partners LP; Auburndale (MA); On-site; USD 74,000 - 110,000; Full time

Benefits offered by this job

Health & Wellness

401k with match

Tuition reimbursement

Professional development programs

Job summary

Global Partners LP is seeking an LMS/KMS Administrator to oversee daily operations of the organization’s Learning Management System and Knowledge Management System. You will deploy, configure, and maintain platforms, while enhancing user experience and system integration across the enterprise.

You’ll manage deployment, user accounts, updates, and reports; collaborate with stakeholders to build learning paths, monitor engagement, and drive continuous improvement in learning technologies and

Qualifications

• Passion for a simple, seamless user experience.
• Highly skilled in LMS/KMS management, configuration, design, and troubleshooting.
• Familiar with the principles of integration between digital systems.
• Knowledge of instructional design principles and adult learning theory.
• Knowledge of basic data security principles.
• Strong ability to gather data and parse it into usable reports.
• Able to translate business needs into blended learning experiences following a digital learning path.
• Passionate for making Global’s LMS/KMS experience a competitive advantage.
• Bachelor's Degree or equivalent work experience.

Responsibilities

• Manage day-to-day operation of LMS/KMS including deployment, user management, and system configuration
• With K&T Partner, create and maintain learning paths for users across enterprise
• Ensure linkage between knowledge/document systems
• Respond to user issues using ticketing system and prioritize request, identify and address patterns in trouble reports
• Assist with user training build/facilitation as needed
• Monitor and report on effectiveness and engagement with LMS/KMS
• Audit LMS/KMS for functionality, maintain required upgrade/bug-fix/security patch schedule
• Maintain high level of awareness to LMS new functions
• Includes knowledge of external systems
• Recommend improvements to LMS via new features or enhanced configuration options, implement as needed
• Generate, maintain, and report on testing content
• Generate, maintain, and report on learning surveys
• Create events in LMS
• Manage and look for ways to improve UX
• Participate in the evaluation and implementation of new learning and knowledge management technologies

Skills

LMS/KMS management

User experience design

Data reporting

System integration

Instructional design

Data security

Troubleshooting

Training facilitation

Education

Bachelor's Degree or equivalent

Job description

The LMS/KMS Administrator manages the daily operations of the organization’s Learning Management System (LMS) and Knowledge Management System (KMS). This role ensures seamless deployment, configuration, and maintenance of learning and knowledge platforms, while supporting user experience, system integration, and continuous improvement initiatives across the enterprise.

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.

The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Your Role, Your Impact

• Manage day-to-day operation of LMS/KMS including deployment, user management, and system configuration
• With K&T Partner, create and maintain learning paths for users across enterprise
• Ensure linkage between knowledge/document systems
• Respond to user issues using ticketing system and prioritize request, identify and address patterns in trouble reports
• Assist with user training build/facilitation as needed
• Monitor and report on effectiveness and engagement with LMS/KMS
• Audit LMS/KMS for functionality, maintain required upgrade/bug-fix/security patch schedule
• Maintain high level of awareness to LMS new functions
• Includes knowledge of external systems
• Recommend improvements to LMS via new features or enhanced configuration options, implement as needed
• Generate, maintain, and report on testing content
• Generate, maintain, and report on learning surveys
• Create events in LMS
• Manage and look for ways to improve UX
• Participate in the evaluation and implementation of new learning and knowledge management technologies

Qualifications

• Passion for a simple, seamless user experience
• Highly skilled in LMS/KMS management, configuration, design, and troubleshooting
• Familiar with the principles of integration between digital systems
• Knowledge of instructional design principles and adult learning theory
• Knowledge of basic data security principles
• Strong ability to gather data and parse it into usable reports
• Able to translate business needs into blended learning experiences following a digital learning path
• Passionate for making Global’s LMS/KMS experience a competitive advantage
• Bachelor's Degree or equivalent work experience

Pay Range

$73,600.00 - $110,400.00

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Competitive Pay - We offer competitive salaries and opportunities for growth within.
• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead – We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.
• Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.
• These commitments are offered to employees in permanent roles, as part of our support for long‑term growth and success

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.