LMS Content Auditor & Backlog Manager

FAT Brands; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

FAT Brands Inc is seeking an LMS Content Manager to audit and maintain the health of our learning content across multiple restaurant brands. You will manage a large migration, build a clear backlog, and coordinate with instructional design to ensure accuracy, alignment with standards, and timely updates.

The role requires detailed content oversight, collaboration across teams, and travel up to 15% for field feedback and validation of content accuracy.

Qualifications

• 3+ years in training content management, content operations, curriculum management, or instructional design.
• Experience auditing or managing a large content library, ideally through a platform migration or consolidation.
• Strong attention to detail and ability to work through high volumes of content systematically.
• Ability to translate vague problems into clear, actionable requests.
• Familiarity with LMS platforms and content structures (SCORM/xAPI a plus).
• Comfortable cross‑functional collaboration without direct authority.
• Some travel required (10–15%).
• Bachelor's degree preferred.

Responsibilities

• Audit all content migrated to or built on the new LMS—catalog content, accuracy, and last review date.
• Assess migrated content for relevance and correctness across brands.
• Maintain a master content inventory/tracker as the single source of truth.
• Own intake and prioritization for content updates, translating gaps into requests.
• Build standard request formats to ensure content is built correctly.
• Track requests through to completion and close the gap between need and fix.
• Identify content gaps by brand, role, and topic reflecting current standards.
• Prioritize the content backlog by business impact and risk.
• Review content before publication for accuracy and alignment with standards.
• Establish recurring content review cadence; coordinate with Ops Manuals & Brand Standards.

Skills

Content auditing

Content management

Cross-functional collaboration

Education

Bachelor's degree preferred

Tools

LMS platforms

SCORM

xAPI

Job description

FAT Brands Inc is seeking an LMS Content Manager to audit and maintain the health of our learning content across multiple restaurant brands. You will manage a large migration, build a clear backlog, and coordinate with instructional design to ensure accuracy, alignment with standards, and timely updates.

The role requires detailed content oversight, collaboration across teams, and travel up to 15% for field feedback and validation of content accuracy.