LMS Administrator - Gaming & Learning Ops

Hard Rock Digital; Town of Florida (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Flexible vacation

Global brand backing

Job summary

Hard Rock Digital is seeking an LMS Administrator to join the Customer Operations team, reporting to the Sr. Manager of Learning and Development.

You will manage the day-to-day operation of the Learning Management System and coordinate with multiple departments to support creation, delivery, and management of training content. You will configure the LMS, manage user roles, generate reports, and provide user training and support.

Qualifications

• Bachelor's degree in Information Technology, Education, Human Resources, or a related field.
• Proven experience as an LMS Administrator or in a similar role.
• Proficiency in LMS platforms (e.g. Cornerstone, 360Learning).
• Strong technical skills, including experience with database management and system configuration.
• Excellent problem-solving and analytical abilities.

Responsibilities

• System Management: Manage and maintain the LMS, ensuring its functionality and performance.
• Content Management: Upload and organize e-learning content, including courses, modules, and assessments.
• User Support: Provide technical support and training to LMS users, including employees, instructors, and students.
• Reporting and Analytics: Generate and analyze LMS reports on user engagement, course completion, and other metrics.

Skills

Problem solving

Analytical abilities

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Education

Bachelor's degree in IT/Education/HR or related field

Tools

Cornerstone

360Learning

Job description

Hard Rock Digital is seeking an LMS Administrator to join the Customer Operations team, reporting to the Sr. Manager of Learning and Development.

You will manage the day-to-day operation of the Learning Management System and coordinate with multiple departments to support creation, delivery, and management of training content. You will configure the LMS, manage user roles, generate reports, and provide user training and support.